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I am going to explain each occurrence to be finest of my recollection: heating and cooling repair: It was right in the dead of winter season (late January/early February), and at around 6:30, I discovered that my house was getting rather chilly.  SmartLiving  was to shut any open windows or doors, however after an extensive search of your house, I concluded that it was not an open website.

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I decreased to the furnace, and it was dead. I called Service One immediately (on a home guarantee), but they were closed so I needed to call their emergency situation line. It was -15 F outside, and the temperature level within was dropping rather rapidly. I made the call around 7, and the associate assured me that the service employee would be to my home in an hour.

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It felt like I was in the movie Groundhog Day, due to the fact that I needed to tell THE SAME individual the exact very same info, and she responded like it was my very first time calling. Once again, she guaranteed me that he would be by in an hour. I informed her that she said that last time, so she stated she would call him directly.

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This time I reached another individual, and discussed everything to her, adding that the within temperature was now at 51 F. After taking my details, she mentioned that he would be by in an hour (I'm guessing that this is a standard time for stalling). Midnight hit, and I required the fourth time, specifying that my inside temperature was now 44 F.

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At that time, the inside temperature was 39 F. I was livid. He worked on the a/c for 20 minutes, changed some melted wires, and finally it was repaired. Then he charged me $85 for the deductible. Oven repair (presently it is still broken): On the 17th of June, I called Service One (I still have the house service warranty, considering that a year was consisted of in the purchase of my home) to repair my oven, which had actually short circuited and melted the 220v cord.